Hello, welcome to eBay – my name is Silver. Please allow me a few moments to review your details.

ok

I see you opened this account 9 years ago, thank you for your loyalty.

Just to make sure that we are on the same page,is this about the Siemens Circuit Breaker ?

yes

Hi Marc, since we can see here that you have done your part as a seller

That your parcel arrived to your buyer you have nothing to worry since the item had been successfully delivered we can suggest taht please do communicate with your buyer to let them know

How much as I love to make a decision in your behalf and to clear this case, however we have a policy that locked this transaction for 3 business days for you to communicate with your buyer.

I have been and he finally agreed that he would file a complaint with ups. I would like my funds released to paypal

look at me messages between the buyer and me.

Nothing to worry since the package had been delivered what we have done is updated the tracking information and at the end of this you can recieve the funds

You can message your buyer and ask them if they can close the claim  so that your funds on hold will released

I don't want to communicate with the buyer anymore, I beleive he was just trying to get a free lunch, and he was not nice.

Nothing to worry to the buyer for you are protected by our policy

Have I answered your concerns today?

Fine then put your policy in place and have my funds released. This sale has been nothing but a nightmare. and causes me unnecessary anxiety

When you tell me that my funds are release, then you will have answered my concern

I do understand the frustration that you have with the buyer but for now we can assure you that you are protected since you have delivered the item to your buyer.

OK I'll wait a few more days and check my PayPal balance

Alright then. Thank you for reaching us out.

Have a Great day ahead.

Thank you for using eBay live chat. I will close our chat now.

Chat ended by Silvester